Terms & Conditions

Activities

How to reschedule appointments

Please note appointments can only be rescheduled in the 48 hour period prior to the appointment time.

If you need to reschedule, you can do so using the ‘Reschedule’ button on your ‘New Appointment’ confirmation email. This will take you to our booking system and the appointment can be rescheduled using the ‘RESCHEDULE’ button located in the bottom right corner.

What happens if Watesedge has to cancel

Watersedge may cancel any session or event if circumstances arise beyond their reasonable control, including dangerous weather. In such circumstances, it may be an external event organiser who will endeavour to communicate to you in advance.

In the event of cancellation by Watersedge, we will aim to offer alternative arrangements or a reschedule wherever possible.

What happens if you have to cancel

In the event that you need to cancel your booking, we’re unfortunately unable to offer refunds under any circumstances.

Stays

View full stay terms and conditions.